Category: London

The Community Matters Money Show

Betar Bangla radio station on 1503 AM host a show which aims to help you avoid money problems and take back control. Join in the conversation on the last Thursday of every month between 4pm and 5pm. There is a mix of live guests that you can call to ask your questions. Forthcoming topics are:

29 June – Council Tax arrears

27 July – Mental Health and debt

31 August – Domestic Violence and debt

28 September – Financial Inclusion and debt

Forest Gate office closed for refurbishment

The Forest Gate PFI Office is now closed for refurbishment and is due to re-open on Monday 7 August 2017. During this period staff have been relocated to our other offices in Blackwall Reach and Stratford.

During the refurbishment, we will be running local drop-in sessions and will minimise the inconvenience to our residents as much as possible. 

The telephone number remains the same and you will still be able to contact the Staff on their usual numbers.

Many thanks for your patience and understanding whilst we carry out the work.


Remember to pay your rent before too much is spent

rent-noteWe want to help

If you are finding it difficult to pay your rent or service charges please talk to us straight away before the problem gets worse.

We have a dedicated Income Team who will take the time to understand your situation and agree a way forward.

Last year we helped over 977 individual residents receive an additional £1,016,234 in benefits that residents didn’t know they could get.

We can help!

Contact the Income Team, Monday to Friday, 9.00am-5:00pm on 0300 303 2500 or email [email protected]

Take the first step in getting help!

See also

Bogus callers – keep them out

bogus-cardAlthough most callers at your home will have genuine reason for doing so, there are criminals who will try and trick their way into your home. Read more

Summer Night Lights

Layout 1More than 1000 residents came along to Swan’s four Summer Night Lights events held over two weekends in Essex and London!

These events, offering something for everyone, were the most successful resident events that Swan has ever held! Read more

New Digital Exmouth Newsletter

exmouth-news-may-cutThe latest edition of the Exmouth Newsletter is now available to read on-line.

This NEW Digital Edition can be read on your PC, Smartphone, or Tablet, and is still in both English & Bangla

Just click on the cover to start reading.


We hope you like the new format (your Resident Involvement & Communications Teams)

This Newsletter is produced by Swan is in both English and Bangla format.

Read more

Bow Foodbank needs you!

bow-foodbank-1Bow Foodbank is an independent food bank in the London Borough of Tower Hamlets, founded in 2014.

In their first year they distributed 2,500 baskets of food to more than 800 people. Since first opening their doors, the demand for food has doubled and they now regularly serve between 70 and 80 clients and their families each week.

We hope you may want to support this unique approach of Bow Foodbank and help them meet this growing demand. Read more

Forest Gate April Funday

Forest Gate April Fun DayJoin us on the Chatsworth Estate from 12-2PM

Why not come along between 12 noon and 2.00pm for Swan’s fun day. Read more

The new Forest Gate newsletter is here

New Forest Gate NewsThe new Forest Gate newsletter  is available for download now Read more

Walking Footie on Exmouth

walking-footie on ExmouthCome and Play Walking Football On Exmouth

Enjoy a slower paced FUN version of the beautiful game, all the same rules apply but players can only walk, no running! Read more