Category: Involving you

FREE Resident Training Programme

Do You want to learn new skills , learn more about Swan, build your CV, meet new people, build your confidence and open up new opportunities? If so we have a training course that’s right for you  and best of all it’s FREE!

Take a look at the course on offer in our brochure:


We offer a wide range of training courses covering general subjects, activity specific courses and training designed specifically to help get you on board for our more formal structures.

We schedule training in our local facilities and at times that best meet your needs.

If you’re interested in taking part or would like more information please either complete the form below and let us know which training courses you are interested in, or call the Resident Involvement and Community Development Team on 01277 844242 or email [email protected] 

Learn the skills of a firefighter!

We’re working with Essex Fire & Rescue Service  to bring Swan residents aged 18-24 the chance to learn the skills of a Firefighter on a Firebreak Course.

Training includes; ladder exercises, first aid, casualty care, breathing exercises etc. and will be held at Basildon Fire Station.

See the poster & contact us for more info:01277 844 242.

The course will run from the 5th to the 9th Feb, so call us now!

Gain Level 3 Accreditation in mobile phone and tablet repair

This fantastic course is FREE to Swan residents!

Train to gain an accredited Level 3 qualification in mobile phone & tablet repair. You must come and register on Thurs 25 Jan between 4.30-6pm at The Reach Community Hub, Blackwall Reach, London. This course is suitable for over 16’s.

Call our RICD team for more info on 01277 844 242 or email [email protected]

Calling all potential Film Makers!

Are you a Swan resident aged between 16 & 25 and interested in Film Making?

We’re offering you the chance to learn from industry professionals on our Film Making Course being held at The Reach Community Hub.

See the flyer for more info and call us to enroll now. 01277 844 242. Enrollment ends on 1 Feb 2018.


More training on offer for Swan residents!

We have joined forces with Tower Hamlets Homes and other Housing Associations and are pleased to be able to offer these fantastic training courses to all Swan residents.

All the info you need is on the programme – don’t miss out!

Send us your BIG idea and you could win £50 in Argos vouchers!

Swan is always on the lookout for residents suggestions for how we can make our services better. They help us to improve our business.

Your Big Idea may also be useful for us to share with other residents. If you have any suggestions or ideas don’t delay; send them to us today!

All suggestions are considered by our Resident Consultative Committees and any that we implement will be published in The Communicator.


Tell us your Big Idea and we’ll award £50 in Argos vouchers for any ideas that we can use.

So, tell us what you think about how we can:

  • Improve services
  • Offer new services
  • Save money or reduce waste

Send us your idea by post using the form in your printed copy of The Communicator and return it to: The Customer Feedback Co-ordinator, Swan Housing Association, FREEPOST ANG10361, Billericay CM12 9ZZ.

Or you can email  [email protected]

Or by completing this form.


Use this form to tell us your suggestions on how we can improve our services which will benefit all Swan residents or the community you live in and you could win yourself £50.
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The Basildon Volunteers Awards

Ann was selected by Swan's Executive team for her long term voluntary work Supporting our local communities is paramount to Swan’s social purpose. On Monday evening (10 October), Swan Chief Executive Officer John Synnuck attended the Basildon, Billericay and Wickford Volunteer awards which were organised by Basildon Borough Council, to both present an award and to support one of our own shortlisted residents. Read more

Summer Night Lights

Layout 1More than 1000 residents came along to Swan’s four Summer Night Lights events held over two weekends in Essex and London!

These events, offering something for everyone, were the most successful resident events that Swan has ever held! Read more

Hundreds of residents enjoyed SwanFest at Barleylands Farm!

Over 330 residents came along to our inaugural SwanFest held at Barleylands Farm and Craft Village in June. Read more

Could you be a resident inspector?

Estate-Inspections-posterWe’re looking for Resident Inspectors to join our team

Are you, or is someone you know, looking for some voluntary work to add to your CV? Have you got a few hours a month to spare? Do you have an eye for detail and like things to be neat and tidy?

At Swan we take pride in the appearance of our blocks and estates and we want to ensure that our estate services offer you value for money.

Resident Inspectors are valuable volunteers who carry out independent estate inspections and give us honest feedback about the standard of cleaning, gardening, repairs and Anti-Social Behaviour in the area.

Resident Inspectors receive a uniform, comprehensive training all expenses are fully reimbursed and receive Love2Shop high street vouchers.

If you are interested in joining our team and becoming a Resident Inspector call Jorgen Dyer, (Head of Estate Services)  Manager on 0300 303 2500 or email [email protected]