Category: Money & Benefits

There’s been a change in the Housing Benefit rules – Could you benefit?

Contact us on 0300 303 2500 if all of the following apply to you –
• You are a member of a couple who live together, and
• You are not receiving Income Related ESA, Income Support, Income Based Jobseeker’s Allowance, Universal Credit or Pension Credit, and
• One of you works for 16 or more hours per week, and
• The other is sick or disabled.

The Community Matters Money Show

Betar Bangla radio station on 1503 AM host a show which aims to help you avoid money problems and take back control. Join in the conversation on the last Thursday of every month between 4pm and 5pm. There is a mix of live guests that you can call to ask your questions. Forthcoming topics are:

29 June – Council Tax arrears

27 July – Mental Health and debt

31 August – Domestic Violence and debt

28 September – Financial Inclusion and debt

Remember to pay your rent before too much is spent

rent-noteWe want to help

If you are finding it difficult to pay your rent or service charges please talk to us straight away before the problem gets worse.

We have a dedicated Income Team who will take the time to understand your situation and agree a way forward.

Last year we helped over 977 individual residents receive an additional £1,016,234 in benefits that residents didn’t know they could get.

We can help!

Contact the Income Team, Monday to Friday, 9.00am-5:00pm on 0300 303 2500 or email [email protected]

Take the first step in getting help!

See also

Bogus callers – keep them out

bogus-cardAlthough most callers at your home will have genuine reason for doing so, there are criminals who will try and trick their way into your home. Read more

Changes to Housing Benefit and Pension Credit when abroad

UK Passport with Euros Currency Notes as a backgroundFrom the 28th July 2016 the length of time Housing Benefit and Pension Credit can be paid when you are outside Great Britain is being restricted. Read more

Benefit Cap is changing

little people questionThe amount of the Benefit Cap is changing.

This is the total amount in benefits your household can receive. These changes will take effect from Autumn 2016. Read more

Increased Income???

You can get work and benefits adviceIf you’re working and aged 25 or over and not in the first year of an apprenticeship, you are legally entitled to at least £7.20 per hour from this April.

Many of you will have had this added to your wages automatically, if you are already claiming Housing Benefit or Council Tax Reduction, you will also need to tell them of your increase in income. You have the responsibility to tell the relevant Benefit Department of the changes to your income, otherwise you may have to repay any benefit that you have received incorrectly.

If you have received an overpayment of benefit your Welfare Team will be happy to discuss this with you and help you check the Overpayment Decision and negotiate affordable repayments.

Contact the Welfare Benefits Team on 0300 303 2500 for more information or to book an appointment to meet with them in person.


Paying rent by Direct Debit

direct-debitDirect Debit is the easiest, most cost effective way of paying your rent. It saves time, is more convenient and gives you greater control over how you manage your money.

Read more

Prioritising Debts

clip-money-qPriority debts are those which have serious consequences if you do not pay them. If you do not pay these debts you could lose your home, your utility supplies or be sent to prison. Read more

Direct Debit – the easiest way to pay your rent

direct-debitWhy not join other residents who use this simple and easy way to pay bills?

Direct Debit saves you time and gives you greater control over your money.

From your feedback we now collect direct debit payments any day of the month, so it’s easier for you to pay your rent on a date suitable for you. You can choose to pay your rent weekly, fortnightly or monthly, when ever you get paid – easy!
Read more