Product Recalls – Are your appliances safe?

Check your appliances

white-good2If there is a problem with the safety of a product, its manufacturer is responsible for making arrangements for its repair, replacement or refund for the owner. This includes contacting the person who has purchased it where possible and publishing a notice drawing attention to the risk the product poses and what the manufacturer is doing to remedy the issue. Most fires, where white goods are the source of ignition, are not down to human factors but are caused by faults beyond the control of the householder. The most important thing you can do to make sure you’re safe is to regularly check your appliances.

In the first instance you should check the manufacturer’s website or Electrical Safety First’s recall register

If your appliance starts making a strange noise, don’t ignore it. If you suspect there might be a problem, always unplug it and contact the manufacturer or a qualified repair technician.

New figures have revealed there is, on average, nearly one fire a day in the capital involving white goods such as dishwashers, washing machines, tumble dryers, fridges and freezers.

In 90 per cent of cases, the cause was a fault in the appliance or its electrical supply rather than human behaviour.

Register your appliance today to reduce fire risk

The London Fire Brigade are urging people to take this sensible safety measure on Register My Appliance to reduce the risk of home fires.

  • Thousands of consumers are still missing out on product safety warnings as they fail to register their fridges, freezers and washing machines, according to the most recent research.
  • According to Office of National Statistics figures, nationally there are over 100 million large appliances in use in our homes and we keep them a very long time.
  • However, a consumer survey by Populus, on behalf of Electrical Safety First (4-6th December 2015), found only 47 per cent of consumers registered the last product they bought.
  • Unlike cars, this leaves the vast majority untraceable if a safety action becomes necessary.
  • Usually a simple, free, in-home fix by a qualified technician is all that is needed to put the product back on track for a long, safe life but manufacturers need to identify and contact owners swiftly to organise a repair.

The register my appliance website , produced by the Association of Manufacturers of Domestic Appliances AMDEA ), provides quick and easy access to the registration pages of 62 leading brands. AMDEA is the UK trade association for manufacturers of large and small domestic appliances; representing over 85% of the domestic appliance industry and nearly 90% of white goods brands.

Members’ products include most of the UK’s top selling brands of major white goods, other large and small kitchen appliances, heating, water heating, floor care, waste disposal and ventilation equipment.  The site also provides valuable advice on the correct maintenance, safe use and installation, product standards and testing, guarantees and warranties, consumer rights, a product recall listing and the AMDEA Code of Practice on Product Safety.

Protect your home and family

You can check for all kinds of Product Recalls on the Gov.uk site, including food, electrical, vehicle & medicine recalls as well as white goods.