2015 Annual Review and Workshop Presentation Evening

The tablesOver 40 residents and staff attended a presentation evening in December, at Boleyn Ground, in celebration of the completion of Swan’s most successful Resident Training Programme yet.

This year a total of 79 residents completed 30 courses. This is a big increase from the 48 residents who completed the programme in the previous year. 39 residents completed “accredited” training which is a great addition to their CVs and helps to increase employability .The programme continues to go from strength to strength.

Residents at the event were able to chat informally over a hot buffet, which was followed by a presentation on the workshops and courses by Liz Robinson, Resident & Service User Involvement Officer.

awards-evening-40-Jenny-wThe presentation included showcasing a film of the Residents Conference which was held back in June 2015. The highlight of evening for many was the certificate presentation by Sandra Fawcett, Executive Director – Operations. Each resident received a framed certificate for each course they had attended.

Feedback from residents was incredibly positive with many saying that they had thoroughly enjoyed the event and were proud to be a Swan Resident.

Jenny, a supported housing resident from Harlow said:

“I loved doing the Health and Safety training and am so proud I passed my First Aid Course. I have learned so much through the training courses and meeting new people has really improved my confidence.”

awards-evening-37-julius-wJulius from London said:

“Swan Housing is so much more than a Housing Association. It provides a home for its residents and is an Association second to none. When I started the CIH training, I was not sure how I would finish it or what the outcome would be. Two weeks along the line, I realised how much interest Swan has in their residents and helping them be the best they can be. It was amazing that they have sponsored me to achieve several qualifications, which will not only change my life but has built a bridge for moving forward. I am so grateful to be involved with Swan Housing Association and owe my resident commitment to its operations. I appreciate the endless support received from the Resident Involvement officers, Swan staff members, fellow residents and the Executive team members of Swan, who are champions in making me different today from yesterday. Thank you all”.

awards-evening-47-Elise-wElise – Supported Housing Apprentice said:

“As part of my Apprenticeship, Liz put me on all the available Resident’s Training Courses along with the residents. I have learnt so much and really enjoyed meeting the different residents and learning new skills and gaining more knowledge. I am so pleased that I can use these new skills in my new role as Apprentice Project Worker at the Foyers and now train and teach others to learn new skills and improve their life chances.”

Sandra Fawcett had this to say following the event:

“Congratulations to all our residents who worked hard to achieve their qualifications. The evening was a fantastic opportunity to celebrate the work of all those involved and an opportunity to hear from residents about the impact the training has had on their lives.”

The film that residents were shown is below along with a selection of photos from the evening: